Terms & Conditions of Reservation

Flower of May Holiday Parks Ltd is privately owned and managed by the Atkinson family. Family holidays are our business.

The management reserve the right to decline any application for booking.

Hire Caravans

Our agreement with you

Please consider the following prior to booking:

Our agreement with you binds you, the person named on the booking form, and all members of your party, including children and day visitors. You must ensure that all members of your party are aware of, and accept all of this agreement. It starts on the day the booking is made and continues until the last member of your party has left the park (and includes any extensions of time to your booking).

We have the right, at our sole discretion, to refuse to accept any booking, and obtain the name, age, address and gender of each member of your party before confirming your booking or at any time. You must provide us with full details of your party, which must include you, prior to your arrival.

We have the right to cancel your booking, or to instruct you or your party to leave the Park immediately, without compensation or refund,should you or any of your party not comply with this agreement, particulary relating to the terms where behaviour and conduct have not been complie with or where you or any member of your party has been asked to leaveany of our Parks on a previous occasion.

For any change in the booking made please confirm in writing: there is an administration charge of £15.00.

There is a £20 charge for unpaid cheques.

Confirmed bookings cannot be altered on the day of arrival.

There are no refunds. The management cannot be held responsible for any change of circumstances. In the event of any accomodation booked not being available, for any reason whatsoever, the liability of the proprietors shall in no circumstances exceed a refund of any amount already recieved by them.

You will be asked to leave if more than the persons stated on the booking form occupy the accomodation.

The members of your party and the allocation of guests in each accomodations must remain as notified to us.

Flower of May Holiday Parks Ltd. recommend that customers take out their own travel insurance.

You must be over 21 to make a booking and there must be at least one capable and responsible adult over the age of 21 in each hire caravan.

You may not have the majority of persons in any caravan aged between 17 – 21.

Unaccompanied young or all male/female parties greater than two persons are not accepted.

Only ONE car may be parked at each pitch. Excuses will not be accepted for a greater number of vehicles.

Transit vans, work or commercial vehicles displaying advertising must be parked in the carpark, and are by arrangement only.

All female & male parties must apply in writing before a booking can be confirmed. You must comply with any specific adult/child ratio we detail to you.

Stag & hen parties are not permitted and we reserve the right to ask such parties to leave without refund.

*Our aim is to provide a relaxed Holiday Park suitable for families
Please note whilst staying on the Park the following applies:*

Accommodation – you are expected to use the accommodation and its contents with care and to leave it in a clean and tidy condition on departure.

We reserve the right to charge you for any extra cleaning
or missing/damaged items.

We reserve the right to enter your accommodation at any time for any reasonable purpose, for example, to make checks, or carry out essential inspection, maintenance
work, housekeeping or repairs.

Flower of May Leisure Centre is chargeable on a pay-as-you-go basis

Full facilities may not be available early and late season – please telephone for further details.

All young children must be accompanied to all facilities (including bars and leisure complex). It is impractical for them to use the facilities by themselves.

If you require more specific information regarding our facilities,
leisure or entertainment programmes, do not hesitate to
contact our booking office and we will be only too happy to
provide further information.

Behaviour and Compliance with this Agreement

– your behaviour should not be excessive, noisy or disruptive,
especially at night. Offensive or illegal behaviour will not be tolerated. We may ask you or any member of your party to leave immediately if your conduct is considered by us to be inappropriate, likely to cause harm, or impair the enjoyment, comfort or safety of other customers, staff or the general public, or is likely in our belief, to breach any of our agreement with you. No refunds or compensation will be given in these circumstances.

Children’s Supervision & Parental Responsibility
– you are responsible for the supervision of all members
of your party under the age of 21.You must supervise
your children and babies at all times. Children under 8
must be accompanied at all times on the Park by an
adult.

Legislation & licensed premises – we reserve the right to refuse to serve or sell alcohol to anyone who:

is under the age of 18, or
Appears to us to be under 18 (and cannot prove otherwise), or
We, in our sole discretion, consider to have been drinking excessively

You may not bring or use any shotgun, knife, firearm,
archery equipment, fireworks (including sparklers), illegal
substances or similar to any Park under any circumstances.

Photography
Please note still, digital or video photography is not
allowed in any changing area or swimming pool.We
occasionally take photographs for advertising purposes,
if you do not wish to appear in any such material please
inform us at the time.

Can we help?
Any concerns or assistance you require should be brought to our attention immediately.We always aim to give prompt assistance to you if you are in any difficulty and to respond promptly to any concerns you raise so that you can continue to enjoy your holiday.

Please note we are not responsible for any matter of
which you were aware and did not bring to our attention
during your holiday.

And Finally!
If you have any questions, please do not hesitate to
contact your chosen Park who will be only too happy
to assist.

Tents, Tourers & Motor Homes

Our agreement with You –
Please consider the following prior to booking

Our agreement with you binds you, the person named on the booking, and all members of your party, including children and any day visitors.You must ensure that all members of your party are aware of, and accept all of this agreement. It starts from the day the booking is made and continues until the last member of your party has left the park (and includes any extensions of time to your booking).

We have the right to cancel your booking, or to instruct you or your party to leave the Park immediately, without compensation or refund, should you or any of your party not comply with this agreement, particularly relating to the terms where behaviour and conduct have not been complied with, or where you or any member of your party has been asked to leave any of our Parks on a previous occasion.

For any change in the booking made please confirm in writing; there is an administration charge of £15.00.

There is a £20 charge for unpaid cheques.

Confirmed bookings cannot be altered on the day of arrival.
There are no refunds.

The management cannot be held responsible for any change of circumstances. You must be over 21 to make a booking and there must be at least one capable and responsible adult over the age of 21 on each touring pitch.

You may not have the majority of persons on any pitch aged between 17-21.

All female & male parties must apply in writing before a booking can be confirmed.You must comply with an specific adult/child ratios we detail you.

Stag & hen parties are not permitted and we reserve the right to ask such parties to leave without refund.

Only ONE car may be parked at each pitch. Excuses will not be accepted for a greater number of vehicles.

Transit vans, work or commercial vehicles displaying
advertising must be parked in the car park, and are by
arrangement only.

In the event of any accommodation booked not being
available, for any reason whatsoever, the liability of the
proprietors shall in no circumstances exceed a refund
of any amount already received by them.

You will be asked to leave if more than the persons
stated on the booking form occupy the accommodation.

The members of your party and the allocation of guests in each accommodation must remain as notified to us.

Flower of May Holiday Parks Ltd recommend that customers take out their own travel insurance.

Our aim is to provide a relaxed Holiday Park suitable for families

Please note whilst staying on the Park the
following applies:

Pitches – you are expected to ensure the area around
your pitch is kept clean and tidy.

Flower of May Leisure Centre is chargeable on a pay-as-you-go basis

Full facilities may not be available early and late season –please telephone for further details.

All young children must be accompanied to all facilities (including bars and leisure complex). It is impractical for them to use the facilities by themselves.

If you require more specific information regarding our
facilities, leisure or entertainment programmes, do not
hesitate to contact our booking office and we will be
only too happy to provide further information.

Behaviour and Compliance with this Agreement
– your behaviour should not be excessive, noisy or disruptive, especially at night. Offensive or illegal behaviour will not be tolerated.We may ask you or any member of your party to leave immediately if your conduct is considered by us to be inappropriate, likely to cause harm, or impair the enjoyment, comfort or safety of other customers, staff or the general public, or is likely in our belief, to breach any of our agreement with you. No refunds or compensation will be given in these circumstances.

Children’s Supervision & Parental Responsibility

– you are responsible for the supervision of all members
of your party under the age of 21.You must supervise
your children and babies at all times. Children under 8
must be accompanied at all times on the Park by an
adult.

Legislation & licensed premises – we reserve the
right to refuse to serve or sell alcohol to anyone who:

is under the age of 18, or
Appears to us to be under 18 (and cannot prove otherwise), or
We, in our sole discretion, consider to have been drinking excessively

You may not bring or use any shotgun, knife, firearm,
archery equipment, fireworks (including sparklers), illegal
substances or similar to any Park under any circumstances.

Dogs

Customers bringing dogs onto the Park please note the following:

Dogs must be kept on a lead at all times
Dogs must be exercised either off the Park or on the designated dog exercise area.
All dog waste must be picked up and disposed of in the bins provided.
Dogs must not be left unattended.
Dogs are not allowed in the building, on the patio area or playground.

Photography

Please note still, digital or video photography is not
allowed in any changing area or swimming pool.
We occasionally take photographs for advertising purposes,
if you do not wish to appear in any such material
please inform us at the time.

Can we help?

Any concerns or assistance you require should be
brought to our attention immediately.We always aim to
give prompt assistance to you if you are in any difficulty
and to respond promptly to any concerns you raise so
that you can continue to enjoy your holiday.

Please note we are not responsible for any matter of which you were aware and did not bring to our attention during your holiday.

And Finally!
If you have any questions, please do not hesitate to
contact your chosen Park who will be only too happy
to assist.