Latest Updates:
15th April – Toilet and shower blocks
5th April – IMPORTANT: Guest registration forms (see below)
29th March 2021 – Essential maintenance visits only
23rd February 2021 – Update for Private Owners & Seasonal Tourers
28th January 2021 – Goosewood Holiday Park & Riverside Meadows owners
3rd July 2020 – New Terms & Conditions for staying on the park
Bookings for 2021 – Coronavirus Guarantee
Guest registration
We are required, by the Government, to obtain details of every guest visiting our parks.
There are three ways to complete the necessary details:
| Use our online form | Scan the QR code | Complete a paper form |
| Click here > | Click here > | Available at park reception |
| Each person over 16 needs to complete this once for the duration of your stay | Each person over 16 needs to scan in every day using the QR code. The app logs out at midnight. | Each person over 16 needs to complete this once for the duration of your stay |
Maintain social distancing
Please observe the government’s social distancing guidance that is currently in operation at all times. This maintains safe procedures for all our other guests and staff.
Children
Children must be accompanied by an adult at all times while staying with us, including on the play areas.
What facilities are open?
| Facility | Planned opening date |
|---|---|
| Shower blocks and toilets | TBC |
| Bars | 15th April - outside 17th May - inside (TBC) |
| Playgrounds | 12th April |
| Laundrettes | TBC |
| Shops | 12th April |
| Cafe, Fish & Chip Shop (FOM only) | 16th April - takeaway only |
| Swimming pools & Leisure centres | TBC |
*This is subject to change as the government amends their advice and regulations and as we feel we are able to open these facilities in a safe manner. Social distancing measures will be in place where facilities are open.
We are only allowing one person from each booking in the office at any one time. There is also a limit on the total number of people allowed in the office at any time to ensure social distancing.
Screens in reception are provided to keep a barrier between you and our staff. All our staff are given PPE to wear, should they choose to.
Where possible, please use contactless payment. If this isn’t possible then we would prefer card payment and cash as a last resort. If you have a balance to pay before arrival, you can settle the balance in advance if you wish.
We have a number of hand sanitizing stations across our parks, to help guests and staff keep their hands clean.
Communal areas will be cleaned more regularly than our usual rigorous standards. Doors and windows will be left open to increase circulation and reduce touchpoints. All our cleaners will be wearing full PPE and using the highest quality products. For those staying in our hire fleet - our cleaners will ‘fog’ the accommodation as they exit to completely sterilize the unit before new guests arrive. Bedding is washed at the laundry on a higher temperature than the minimum requirement.
We have hand sanitizing stations at our play areas to ensure best practice and keep hands clean. Children under 16 years of age must be accompanied by an adult at all times.
Please complete this form if you are the lead guest of your holiday party or download the NHS COVID-19 app to 'check-in' when you are here.
